Skip to content
Return & Refund Policy
- If a virtual card does not work due to a card-related issue, you may request a refund after verification.
- If a refund is approved, the card creation fee will be deducted, along with 10% of the original main balance.
- The remaining balance after these deductions will be refunded to the customer.
- Refunds are only processed after proper verification by our support team.
- Refunds are not applicable for issues caused by merchant restrictions, unsupported platforms, incorrect usage, or third-party limitations.
- If the card has already been used and funds have been spent, the spent amount is non-refundable.
- To request a refund, please contact our support team with your order details.
